FAQ
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Frequently Asked Questions (FAQ)
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Welcome to **Guruji Luxe Wear FAQs**—your quick guide to shopping with confidence. Here you’ll find clear answers about our ladies’ beach dresses, kaftans, partywear, and kids’ styles, including sizing, fabric details, customization, and care tips. We also cover pricing, order processing, shipping across India and Australia, delivery timelines, returns, and refunds. If you still need help, our support team is always happy to assist.
FAQs
We offer stylish ladieswear and kidswear designed mainly for party wear and beach wear—perfect for holidays, celebrations, and special occasions.
Yes. We deliver to most locations across India through trusted courier partners. Delivery time usually depends on your city/pincode.
Yes, we ship to selected countries. International delivery timelines depend on the destination and customs clearance.
India orders usually arrive within [3–7 business days] (depending on location). International orders may take [7–21 business days]. These are estimates and may vary.
Once your order is shipped, we share a tracking link/ID via email or SMS/WhatsApp (as applicable). You can also contact support@gurujiluxewear.com for help.
Please contact us immediately at support@gurujiluxewear.com. If the order hasn’t been dispatched, we can update the details. If it’s already shipped, changes may not be possible.
Check the size chart on each product page. For the best fit, compare your body measurements with the chart. For kidswear, choose based on height/measurements where possible.
You can request a return or exchange within [7/10/15 days] of delivery, if the item is unused, unwashed, and has original tags/packaging. (Please check our Return & Refund Policy page for full details.)
Email us at support@gurujiluxewear.com with your Order ID, reason, and product photos (and unboxing video if required). Our team will guide you through the next steps.
We try our best to show accurate colors, but slight variation can happen due to lighting, screen settings, and fabric batches.
Contact us within 48 hours of delivery with photos and an unboxing video (recommended). After verification, we will arrange a replacement/exchange/refund as applicable.
Once the returned item passes quality check, refunds are usually processed within [5–10 business days], and banks may take additional time to reflect the amount.
Yes. For international orders, customs duties/taxes (if applicable) are decided by the destination country and must be paid by the customer.
Orders can usually be canceled before dispatch. After dispatch, cancellation may not be possible. Please email us quickly if you want to cancel.
You can reach us anytime at support@gurujiluxewear.com.
Support hours: [Mon–Sat, 10 AM–7 PM IST].
Yes, we may support bulk or group orders depending on availability. Email us with quantity, sizes, and delivery location for a quote.
Some designs may be restocked depending on demand and fabric availability. You can contact us or follow our updates for restock announcements.
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